Put simply, your success breeds ours.
Your success is core to what we do with our technology, so that’s our priority when it comes to servicing others, from the pilot stages through to scale-out and beyond.
Integration & Support
All the help you need to get going with our products and find the technical support you need.
A focus on the critical outcomes and deliverables to make your data products and programme prosper.
All the resources and experience you need to augment internal resources and get the job done.
Your path to data discovery
Naturally the needs of our customers evolve as their deployment proceeds – and that's what our Services team is here for. Their role is to lead our customers through their data discovery software deployment and are always ready to respond.
TAILORED TO YOUR PROPOSED USE OF THE PLATFORM, UP TO 5 DELEGATES RECEIVE TRAINING & COURSE NOTES, INCLUDING PLENTY OF PRACTICAL WORK.
On-site classroom format
Helpful tips & tricks
Full course notes
WE WORK WITH YOUR TEAMS TO HELP MAP AND ACCESS DATA REPOSITORIES, DEVELOP A TAG PLAN, OPTIMISE CRAWLING AND IMPLEMENT A ‘TAG PLAN’.
Assistance configuring your deployment
Early wins and accelerated results
Resource on-site to provide momentum ‘on the ground’
SCALE UP PACK
ONCE YOU’RE UP AND RUNNING, MANY CUSTOMERS CONSIDER A MORE FOCUSED PROJECT, WITH SPECIFIC DELIVERABLES AS THEIR NEXT STEP. WE CAN HELP.
Expertise on hand to scope the project
Additional focus resources to boost internal teams
Accelerated time to return and maximise ROI
FINDING THE RESOURCES YOU NEED INTERNALLY CAN BE CHALLENGING, WHICH IS WHERE OUR MANAGED SERVICE APPROACH MAKES SENSE.
Dedicated onsite/offsite team
Technical & specialist resources
Governance Model & SLA
*Typical durations for illustration only, packs can be flexible to accommodate the scope of work required
Speak to our Services Team
If support for your deployment of our technology is something you’d like to talk about immediately, please feel free to start the conversation with our service team about how we can help.
We have lots of flexibility and a desire to make things work!
Discover how we can help you
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